Showing posts with label Complaints. Show all posts
Showing posts with label Complaints. Show all posts

Sunday, June 1, 2008

Complaining practice

We are currently dealing with written and oral complaints in tourism. I asked my students from the third year of the Tourism Degree to perform a short role play based on a complaint related to the tourism sector. Thank you Cristina and Tamara for volunteering to be the first ones! This is a complaint about a hotel room.